As a registered customer, you are entitled to free upgrades during one year from the date of purchase. It means that for one year you can download and install the latest versions of the software from our site, and the license file(s) that you received from us when you purchased the software will work with the latest product version.
If you purchased the software more than one year ago, you are no longer entitled to free upgrades; however, you can purchase an upgrade to the latest version at a discounted price (see the table above), and this upgrade will allow you to have free upgrades for another year.
If you don’t want to purchase an upgrade, you can use the program forever; it will never expire, but you won’t be able to use the latest version or get free technical support.
Additionally, the users who would like to change the license type (e.g. from Standard to Pro) can do so by paying the price difference within 6 months from the date of the purchase.
If you have a question about our upgrade policy, or don’t remember your order date, or need pricing and ordering instructions for large multi-user upgrades and/or non-standard packages not listed above, feel free to e-mail us.
These upgrades are for existing customers only. If we don’t find your name in the customer database, we’ll have to cancel the order.
Schools, universities, and other accredited educational institutions are eligible for a discount off the regular prices. The discount is 30% for downloadable versions and 20% for boxed versions. Please note that volume discounts do not apply; this discount is not applicable to upgrades; this discount is applicable to direct orders only, resellers should contact us for a quotation.
Please note that we reserve the right to ask for a prepayment, in which case the product will not be shipped until the payment is received or it will be shipped with a temporary registration key that will allow you to use the product for a limited period, while payment is in progress.
You’re a student and want to buy our products for your personal use, please scan your student ID card (if your school ID doesn’t have your photo on it, you’ll also need to scan a copy of your driver’s license or passport with your photo), print the scanned image (or just make a photocopy), and write the following below the image: “I certify that I’m a student of [educational institution name].” Write the date, your full name, and sign the document. Email it to us saying which product(s) you’d like to buy. We’ll e-mail you back with detailed payment instructions.